01Acceptance of These Terms
These Terms & Conditions ("Terms") govern the marriage celebrant services provided by R2INC PTY LTD (ABN 46 123 946 609) trading as Star Celebrant ("we", "us", "our", "Star Celebrant") to you ("you", "the couple", "the client").
By paying a booking deposit, signing a booking confirmation, or otherwise instructing us to conduct your ceremony, you agree to be bound by these Terms. If anything here is unclear, please raise it with us before booking — we're always happy to talk it through.
02Our Services
Star Celebrant provides marriage celebrancy services, including but not limited to:
- Initial consultation and ceremony planning
- Preparation and lodgement of the legal Notice of Intended Marriage (NOIM)
- Drafting and personalisation of your ceremony script
- Conducting the wedding ceremony as a registered marriage celebrant
- Completion and lodgement of official marriage documentation with the relevant Registry of Births, Deaths & Marriages
The specific package, inclusions, ceremony date, time, and venue for your booking will be confirmed in writing (email or text) once your deposit is received.
03Booking & Securing Your Date
Because we accept only one wedding per date, your date is held provisionally until a booking deposit is received.
A booking deposit of $100 AUD is required to secure your wedding date. This deposit is non-refundable, as it compensates Star Celebrant for reserving your date and declining other enquiries for that same day.
Your date is not confirmed until the deposit has been received and acknowledged by us in writing. Verbal or phone enquiries do not constitute a booking.
04Fees & Payment
Your total ceremony fee will be confirmed in writing at the time of booking, based on the package and any add-ons agreed (see our Services & Packages).
- The $100 booking deposit is paid upfront to secure your date and is deducted from your total fee.
- The remaining balance is due in full no later than 30 days before your wedding date.
- If your booking is made within 30 days of your wedding date, full payment is required at the time of booking.
- Accepted payment methods will be confirmed with you directly (e.g. bank transfer).
- Any additional costs — such as travel beyond our standard Sydney service area, extra consultations, or add-ons requested after booking — will be agreed with you in writing before being charged.
05Cancellations, Postponements & Refunds
Cancellation by you
We understand plans change. If you need to cancel your wedding, please let us know as soon as possible. Your $100 deposit is non-refundable in all circumstances, as outlined above. Refunds of any balance already paid are handled as follows:
| Notice given before the wedding date | Refund of balance paid (excl. deposit) |
|---|
| More than 90 days | Full refund of balance |
| 30–90 days | 50% refund of balance |
| Less than 30 days | No refund |
Postponement
If you wish to postpone rather than cancel, we will do our best to accommodate your new date at no additional fee, subject to availability. If we are unable to conduct your ceremony on the new date, standard cancellation terms above will apply; however, we may at our discretion transfer your original deposit to the new date.
Cancellation or unavailability on our part
In the unlikely event that Star Celebrant is unable to conduct your ceremony due to illness, accident, or other unforeseen circumstances, we will use reasonable efforts to arrange a suitably qualified substitute celebrant known to us, with your agreement. If no substitute can be arranged in time, all fees paid (including your deposit) will be refunded to you in full, and this refund represents the full extent of our liability in these circumstances.
Force majeure
We are not liable for delay or failure to perform obligations under these Terms where this is caused by circumstances beyond our reasonable control, including extreme weather, natural disaster, public health orders, or venue closure. We recommend couples with outdoor ceremonies arrange their own wet-weather contingency with their venue.
06Legal Requirements to Marry in Australia
As your authorised marriage celebrant, we are required by the Marriage Act 1961 (Cth) to ensure certain legal steps are completed. It's important you're across these from the start:
- Notice of Intended Marriage (NOIM): must be signed by both parties and lodged with us at least one month and one day before your ceremony (and no more than 18 months prior). We'll guide you through this — it can be signed in person or, in some cases, witnessed remotely by another authorised person.
- Proof of identity and date of birth: typically an original birth certificate or passport for each party.
- Evidence of the end of any previous marriage: a divorce order or, if widowed, a death certificate for the former spouse.
- Two witnesses aged 18 years or older must be present at the ceremony and sign the marriage register.
- We will lodge your official marriage documents with the relevant state Registry of Births, Deaths & Marriages within the legally required timeframe following your ceremony, and you will receive your Certificate of Marriage from us on the day.
If any required documentation is missing, incomplete, or provided late, we may be legally unable to proceed with your ceremony as planned. This is a legal requirement, not a Star Celebrant policy, and no responsibility can be accepted by us for delays caused by incomplete documentation on your part.
07Your Responsibilities
- Provide accurate, complete, and legally required documentation in a timely manner.
- Notify us promptly of any change to date, time, venue, or ceremony details.
- Arrange two eligible witnesses to attend the ceremony.
- Ensure the ceremony venue and any required permits/permissions are arranged directly with the venue — this falls outside our services unless otherwise agreed in writing.
- Make payments in accordance with Section 4.
08Our Commitment & Limitation of Liability
We are committed to delivering a professional, personal, and legally compliant ceremony. To the maximum extent permitted by law, our liability to you for any claim arising from our services is limited to the total fees paid by you for that ceremony. We are not liable for indirect or consequential loss, including loss arising from third-party suppliers (photographers, venues, celebrants of religious rites, musicians, etc.) engaged separately by you.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law.
09Ceremony Content & Media
The ceremony script prepared for you is personalised to your relationship and is provided for your own use and keeping. Star Celebrant retains the right to reuse general structures, readings, and non-personal ceremony elements in future work with other clients.
We're happy for you to arrange photography or videography of your ceremony. If you would like to feature any photos or footage of your wedding (including us) on our website or social media, we will always ask your permission first — and equally, please let us know if you'd prefer we don't use any images from your day.
10Privacy & Your Personal Information
As part of the legal marriage process, we collect sensitive personal information from you, including copies of identity documents (birth certificate, passport), and, where applicable, divorce or death certificates. We treat this information with the same care we'd want for our own.
How we handle it
- Your information is used only for the purpose of preparing your NOIM, conducting your ceremony, and completing legally required marriage registration.
- Physical documents are stored securely and digital copies are kept on password-protected devices, accessible only to Star Celebrant.
- We do not sell, rent, or use your personal information for marketing without your explicit consent.
- Your information is shared only with the relevant state Registry of Births, Deaths & Marriages and the Attorney-General's Department, as legally required — never with any other third party without your consent.
- Documents are retained only as long as required under the Marriage Act 1961 (Cth) and applicable record-keeping obligations, after which they are securely destroyed.
While Star Celebrant's business size may fall below the threshold that mandates compliance with the Privacy Act 1988 (Cth), we voluntarily follow the Australian Privacy Principles as best practice given the sensitivity of the information involved. You may request access to, or correction of, the personal information we hold about you at any time by contacting us below.
For full details on cookies, website analytics, and third-party services we use, see our Privacy Policy.
11Complaints & Disputes
If you're ever unhappy with any aspect of our service, please contact us directly first — most concerns can be resolved with a conversation. If a matter relating to our conduct as a registered marriage celebrant cannot be resolved between us, you may contact the Marriage Law and Celebrants Section of the Attorney-General's Department, which oversees the regulation of Australian marriage celebrants. Privacy-related concerns that remain unresolved may be raised with the Office of the Australian Information Commissioner (OAIC).
12Changes to These Terms
We may update these Terms from time to time, for example to reflect changes in the law. The version in effect at the time you pay your booking deposit will apply to your booking, unless a change is required by law.
13Governing Law
These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia. Any dispute arising from these Terms is subject to the non-exclusive jurisdiction of the courts of New South Wales.